What Materials are used on your led neon flex?
LED - Philips chips as standard, and Nichia chips as optional. One bin only and 3 steps Macadam. Ra80 as standard, Ra90 and Ra95 customizable.
FPCB - 4OZ thickness FPCB, which realize the best balance between heat dissipation, physical bending stable and conductivity, which minimize the voltage drop and realize longest possible running length up to 30 meters.
PVC and silicon material - researched and customized by top suppliers in China, which are UV resistant, flame resistant, corrosion & solvents resistant.
Do you support customization?
Yes, we can customize as your requirements based on the following items: neon length, cable length, male & female connectors, printing, lable, package, LED qty, color temperature, power, CRI and mounting channels.
What’s the difference between CV and CC? Do they use the same power supply?
In summary, CC is high demanding version and CV is economic version.
Constant current with resistor and IC on circuit, while constant voltage only with resistor on circuit. Based on the same LED qty, running length of constant current is about 30% longer than constant voltage version, and further more, for constant current version, one defective LED will not affect the others in the same unit.
Both CC and CV require CV power supply.
Is your neon flex dimmable?
Yes, all our neon flex are dimmable by 0-10V, PWM, Dali and DMX512 system.
What’s the difference between color changing and pixel? How to control?
Color changing include RGB and RGBW, just as the name suggests, its funtion is to change colors, and the whole light change to the same color at the same time, can not be changed by each unit. Pixel also include RGB and RGBW, but each unit/pixel has an IC, which can be controlled by the same signal that enables colors change individually, looking like pixel or chasing effects.
Color changing neons can be controlled by small remote controller (with limited functions) or PWM or DMX512 signals for more vivid and customized colors. For pixel, we have SPI (UCS8903 for RGB / UCS8904 for RGBW) or DMX IC (UCS512B3 for RGB / UCS512B4 for RGBW) . SPI IC can be controlled by simple remote controllers with limited functions, but for more customized functions, DMX may required by a DMX-SPI decoder. DMX IC can be controlled directly by DMX controller.
What does Tunable white mean? How to control?
Tunable white means white colors are adjustable between warm white and cool white (LED adopted are 2200K and 5700K).
The red wire is 24V+, the other two wires are warm white and cool white. Using remote controller or DMX controllers and decoders to control.
What’s the difference between injection-molded connector and DIY connector?
Injection-molded connectors are pre-made in factory based on custom length, which enjoy IP68 or IP67 warranty accordingly, and is cost-saving for installation on site. Besides, IP67 injection-molded connector is the only model that can achieve seamless joint using side and bottom cable input.
DIY Connectors are designed for connection after cut on site, which suitable for retail or projects require flexible cutting. DIY connectors can achieve max. IP67, and do not enjoy waterproof warranty if assemble on site.
Can I cut the neon on site?
Yes, neons are cuttable on site if you have purchased DIY connectors. But please note that any cut or connector assembly (or reassembly) on site instead of custom lengths pre-made in factory, do not enjoy the right of its waterproof warranty. Other warranty items not related to cutting are still valid.
What max. running length mean?
There exists voltage drop at the opposite end of power, which will cause invisible or visible brightness difference. The longer of neon, the more obvious voltage drop will be. Max running length is the max. Length that without visible voltage drop. The max. running length of double-ends feed is doubled compared with single-end feed.
If the neon length you want exceed the max. running length even by double-ends feed, then DIY or injection middle connector should be used to feed power.
What about MOQ?
There is no MOQ for regular models. For custom-made models, MOQ depends, please consult our sales.
What’s the warranty period and warranty policy?
Standard warranty period for PVC products is 3 years, for silicon products 5 years, or extended warranty as negotiated. Please refer to separate warranty policies to check details.
Quick Links
E-mail: senbe007@senbelighting.com
Tel.: +86 20 3913 7589
Mob.: +86 139 2877 1493
Add.: Building B6, Huachuang Industrial Park, Shiji Town, Panyu District, Guangzhou, 511450